Table of Contents
1. Phlebotomy Practice and Quality Assessment Basics
2. Ethical, Legal, and Regulatory Issues
3. Basic Medical Terminology, the Human Body, and the Cardiovascular System
4. Safety and Infection Control
5. Documentation, Specimen Handling, and Transportation
6. Blood Collection Equipment
7. Preexamination/Preanalytical Complications
8. Venipuncture Procedures
9. Capillary or Dermal Blood Specimens
10. Pediatric and Geriatric Procedures
11. Special Collections
Appendices
1. NAACLS Entry-Level PBT Competencies and Chapter Matrix
2. Competency Assessment Tracking Checklist
3. Finding a Job
4. Cautious Use of Abbreviations, Acronyms, and Symbols
5. Military Time (24-Hour Clock)
6. Collection and Allowable Blood Volumes from Pediatric and Neonatal Patients
7. Basic Spanish for Specimen Collection Procedures
8. Answers to Study Questions and Case Studies